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Naval Aviator Human Factors Questionnaire

The civilian aviation centric Cockpit Management Attitude Questionnaire ( CMAQ; Gregorich et al., 1990) was adapted for naval aviation. It was necessary to change some of the language to ensure that it would make sense to naval aviators. A draft questionnaire was distributed to a group of 20 experienced naval aviators for comment. The comments from these aviators were used to develop the Naval Aviator Human Factors (NAHF) questionnaire. The NAHF consisted of 31 questions pertaining to five categories:

  • My stress: 6 items. This scale emphasizes the consideration of- and...

Author of Tool: 
O’Connor, Jones, McCauley, & Buttrey

Interpersonal Support Evaluation List (ISEL)

The Interpersonal Support Evaluation List (ISEL) is concerned with ways in which others affect persons' responses to stressful events. The ISEL consists of a list of 40 statements concerning the perceived availability of potential social resources. The items are counterbalanced for desirability; that is half the items are positive statements about social relationships while the other half are negative statements. Items each fall into four 10-item subscales; tangible support, appraisal support, self-esteem support, belonging support.

Author of Tool: 
Brummett, B. H.

Global Citizen Scale

The Global Citizen Scale assists researchers fostering global citizenship identity in educational settings and model the process of identification with a global citizenship identity.

Author of Tool: 
Reysen, Stephen

Belief in Collective Emotions Scale

The article in which the Belief in Collective Emotions Scale was published consisted of three studies where participants' belief in collective emotions and related concepts were examined. Participants' belief in the existence of collective emotions positively correlated with measures of in-group identification, collective guilt assignment to an out-group, patriotism, conformity to the in-group, collectivist values, and collective self‐esteem. The belief in collective emotions mediated the relationship between in-group identification and patriotism, and it also mediated the relationship...

Author of Tool: 
Reysen, Stephen

Affective Learning and Teacher Evaluation

Experts in Educational Psychology have determined that there are three general categories of learning: Cognitive, Affective, and Psychomotor. The results of research in instructional communication suggests that instructor communication behavior may have its strongest impact on affective learning, although certainly impacting the other categories as well. Hence, measurement of affective learning has received considerable attention in this field. The first measures of affective learning in instructional communication research were developed in the 1970s. These evolved over a...

Author of Tool: 
McCroskey, J. C.

Fear of Physician (FOP)

Many people are fearful and/or anxious about communicating with their physician. It is believed that this fear/anxiety is in some part a function of the way the physician communicates with the patient. This Fear of Physician (FOP) instrument was developed to measure that feeling. The FOP is an extension of the 5-item state anxiety measure developed by Spielberger (1966).

Author of Tool: 
Richmond, V. P., Smith, R. S., Heisel, A. M., & McCroskey, J. C.

Richmond Humour Assessment Instrument (RHAI)

The Richmond Humor Assessment Instrument (RHAI) is a 16-item self-report measure that uses a 5-point Likert format. The instrument was developed by Richmond (1999) to measure an individual's predisposition to reenact humour messages during an interaction. Researchers believe that teaching people to be humerous can help with stress and family problems, make them more popular, and they will have improved self-concepts.

Author of Tool: 
Richmond, V. P.

Willingness To Communicate (WTC)

The study of various general orientations toward communication has held an important place in communication research for over a half-century. This research has been conducted under a wide variety of conceptualizations. These have included stage fright, speech anxiety, communication apprehension, shyness, reticence, unwillingness to communicate, willingness to communicate, talkativeness, verbal activity, vocal activity, and a number of others. Although these are all related constructs, there are important distinctions among them. One group of constructs relates to anxiety or apprehension...

Author of Tool: 
McCroskey, J. C., & Richmond, V. P.

Tolerance for Disagreement Scale (TFD)

The Tolerance For Disagreement (TFD) Scale is designed to measure the degree to which an individual can tolerate other people disagreeing with what the individual believes to be true. This conceptualization is similar to that of argumentativeness. People with high argumentativeness are likely to be able to deal with more disagreement than those people who are low in argumentativeness. It is believed that conflict in interpersonal communication is in large part (in conjunction with the level of liking between the people) a function of the tolerance of disagreement of the interactants.

Author of Tool: 
Teven, J. J., Richmond, V. P., & McCroskey, J. C.

Source Credibility Measures

Measurement of source credibility has been a concern of the Communication discipline for over 40 years. The first multidimensional measure appeared in the Communication literature in 1966 (McCroskey, J .C., Scales for the measurement of ethos, Speech Monographs, 33, 65-72) and provided scales measuring competence and trustworthiness. Many other studies were conducted over the next 30 years. This Source Credibility Measure is the most complete measure and includes scales for three dimensions: competence, trustworthiness, and goodwill/caring. These are measures of constructs which are...

Author of Tool: 
McCroskey, J. C., & Teven, J. J.

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