Search database

General Self-Efficacy Scale (GSE)

The construct of Perceived Self-Efficacy reflects an optimistic self-belief (Schwarzer, 1992). This is the belief that one can perform a novel or difficult tasks, or cope with adversity -- in various domains of human functioning. Perceived self-efficacy facilitates goal-setting, effort investment, persistence in face of barriers and recovery from setbacks. It can be regarded as a positive resistance resource factor. Ten items from the General Self-Efficacy Scale (GSE) are designed to tap this construct. Each item refers to successful coping and implies an internal-stable attribution of...

Author of Tool: 
Ralf Schwarzer & Matthias Jerusalem

Berlin Social Support Scales (BSSS)

The Berlin Social Support Scales (BSSS, Schwarzer & Schulz, 2000) were developed based on theoretical considerations and reviews of established measurement instruments for social support.
All items were discussed by an expert panel and partly revised after a pilot study with cancer patients. Items of the received/provided support subscales referring to unfavorable support behavior of the partner were omitted from our study after patients expressed rejection of those statements.

The answering format is the same for all subscales: Patients rate their agreement with the...

Author of Tool: 
Ralf Schwarzer & Ute Schulz

Affective Learning and Teacher Evaluation

Experts in Educational Psychology have determined that there are three general categories of learning: Cognitive, Affective, and Psychomotor. The results of research in instructional communication suggests that instructor communication behavior may have its strongest impact on affective learning, although certainly impacting the other categories as well. Hence, measurement of affective learning has received considerable attention in this field. The first measures of affective learning in instructional communication research were developed in the 1970s. These evolved over a...

Author of Tool: 
McCroskey, J. C.

Fear of Physician (FOP)

Many people are fearful and/or anxious about communicating with their physician. It is believed that this fear/anxiety is in some part a function of the way the physician communicates with the patient. This Fear of Physician (FOP) instrument was developed to measure that feeling. The FOP is an extension of the 5-item state anxiety measure developed by Spielberger (1966).

Author of Tool: 
Richmond, V. P., Smith, R. S., Heisel, A. M., & McCroskey, J. C.

Richmond Humour Assessment Instrument (RHAI)

The Richmond Humor Assessment Instrument (RHAI) is a 16-item self-report measure that uses a 5-point Likert format. The instrument was developed by Richmond (1999) to measure an individual's predisposition to reenact humour messages during an interaction. Researchers believe that teaching people to be humerous can help with stress and family problems, make them more popular, and they will have improved self-concepts.

Author of Tool: 
Richmond, V. P.

Willingness To Communicate (WTC)

The study of various general orientations toward communication has held an important place in communication research for over a half-century. This research has been conducted under a wide variety of conceptualizations. These have included stage fright, speech anxiety, communication apprehension, shyness, reticence, unwillingness to communicate, willingness to communicate, talkativeness, verbal activity, vocal activity, and a number of others. Although these are all related constructs, there are important distinctions among them. One group of constructs relates to anxiety or apprehension...

Author of Tool: 
McCroskey, J. C., & Richmond, V. P.

Tolerance for Disagreement Scale (TFD)

The Tolerance For Disagreement (TFD) Scale is designed to measure the degree to which an individual can tolerate other people disagreeing with what the individual believes to be true. This conceptualization is similar to that of argumentativeness. People with high argumentativeness are likely to be able to deal with more disagreement than those people who are low in argumentativeness. It is believed that conflict in interpersonal communication is in large part (in conjunction with the level of liking between the people) a function of the tolerance of disagreement of the interactants.

Author of Tool: 
Teven, J. J., Richmond, V. P., & McCroskey, J. C.

Source Credibility Measures

Measurement of source credibility has been a concern of the Communication discipline for over 40 years. The first multidimensional measure appeared in the Communication literature in 1966 (McCroskey, J .C., Scales for the measurement of ethos, Speech Monographs, 33, 65-72) and provided scales measuring competence and trustworthiness. Many other studies were conducted over the next 30 years. This Source Credibility Measure is the most complete measure and includes scales for three dimensions: competence, trustworthiness, and goodwill/caring. These are measures of constructs which are...

Author of Tool: 
McCroskey, J. C., & Teven, J. J.

Nonverbal Immediacy Scale-Observer Report (NIS-O)

Immediacy, particular non-verbal immediacy has received increasing attention from communication scholars. In general, this research indicates that communicators who engage in non-verbal immediate behaviour with others are seen by those others in a more positive way. This Nonverbal Immediacy Scale-Observer Report (NIS-O) addresses problems of previous scales which measure this. 

Author of Tool: 
Richmond, V. P., McCroskey, J. C., & Johnson, A. E

Nonverbal Immediacy Scale-Self Report (NIS-S)

The Non-verbal Immediacy Scale-Self Report (NIS-S) is based on the immediacy of people in relation to communication. This is the most up-to-date measure of nonverbal immediacy as a self-report. Since the purpose was to develop a measure that could be employed either as a self-report or as an other-report, some items from the measure were drawn from previously used measures. 

Author of Tool: 
Richmond, V. P., McCroskey, J. C., & Johnson, A. D.

Pages