Editorial Process

Rating Methodology


Our method for evaluating supplement suppliers is based on thorough and dedicated research of individual products. We are able to directly compare the supplements offered by collecting qualitative and quantitative data about each brand and the user experience as a result. We evaluate a brand based on 3 criteria of Reputation, Quality & Transparency, and Pricing.

Brand Transparency

We will look at general factors about brands and companies such as the age of establishment, and whether the company has FDA (Food and Drug Administration) assurance of safety and quality or meets the rules of the Food and Drug Administration (FDA). In addition, we will also consult customers or lawsuits that have occurred due to the quality of the products since the company was established until now.

5RenownedIncluding the features of (4)
Has a seal with 1 of 4 reliable organizations here (NSF International, US Pharmacopeia, Underwriters Laboratory, USP Dietary Verification Program or Consumer Lab); Good reviews from consumers.
4GoodHave been on the market for a long time cGMP certified and FDA approvalProvide complete information about the company; Certification from a third party; Good customer service; Clear policy information (shipping & returns, refunds, privacy, etc.); Full product information on the website (ingredients, application, dosages, etc. pictures of the packaging, etc.); Disclaimer on the product packaging; User-friendly website; Majority of good reviews from consumers;
3AveragecGMP certified; Provide minimum information about the company Have certification from reputable third parties; There are disclaimers information; Mixed reviews from customers; Not user-friendly website; Poor customer services; There have been complaints about shipping and returns, as well as money-back policies
2SubstandardDoes not meet FDA or GMP requirements; There is no disclaimer information on the product packaging; Provide limited information about the company; Majority of low ratings from consumers; No policy information found (shipping & return, money-back, etc.)
1DubiousScam; No information discovered; No customer service; Bad customer reviews; Be warned by a government agency.


  • Sourcing & Ingredients: We will review the information and location of the safe source of the material. The ingredients printed on the packaging and in the product description are validated.
  • Third-party Testing: We’ll be looking at certificates of analysis (COAs) to back up brands’ claims of ingredient content and potential contaminants. The validity period stated on the product and the COAs should also be carefully compared. In a product of good quality, this is almost mandatory. In addition, we will also check the LOQ or LOD labs, which can provide an accurate estimate of the THC content in the product.
  • Manufacturing Standard: The key to having a good product is that their manufacturing facility must be approved by them for FDA compliance and good practice. We will learn about the address of the manufacturing facility as well as the method to produce the product with good results.
5Excellent QualityNatural ingredients; The product is certified effective by third-party testing; No recall history; The factory meets GMP standards; No additives; No negative reviews from consumers;
4GoodThe factory meets GMP standards; The product is certified effective by third-party testing or in-house clinical trials; No recall history; One to two controversial substances or additives in an allowable amount; A few bad reviews from consumers about the effectiveness of the product;
3AcceptableThe factory meets GMP standards; Has a history of recovery and reformulated; Contains an acceptable level of unnatural ingredients; Product effectiveness is assessed only by the manufacturer; Mixed reviews of effects from consumers
2UnrecommendThe factory does not meet GMP standards; Contains very few natural ingredients; There are many additives and controversial ingredients; The ingredients have little or no proven effectiveness; Have a recall history and have not been reformulated; Negative customer feedback
1AwfulContains harmful ingredients; False claim of ingredients and cannot be used


  • Side effect: While it’s generally well put to use, the product can also provide accessories, such as dryness, pepper, decreased appetite, drowsiness, and fatigue. The products reviewed can also interact with other medications you are taking. We will try to provide the most complete information about the side effects of each product.
  • Ingredient: Another benevolent concern is about the unreliability of the purity and evaluation of products. In addition to lab reports, we’ll also hear from some of the experts on the products we review for you. The ingredients contained in the products have been approved by the FDA.

While we will always try to be as informative as possible. If you have underlying medical conditions and plan to use supplement products, consult with your doctor.

5Very safeIncluding the features from (4)There are no customer complaints for allergies; Does not cause side effects; 
4SafeIncluding the FDA features from (3)
One to two ingredients have been reported to cause slight allergic reactions; There are reports of 1-2 common side effects to consumers; Safe to use with other medications;
3AverageThe ingredients in the product are FDA-approved dietary supplements containing certain “new dietary ingredients” that must be submitted as a premarket safety notification to the FDA at least 75 days before marketing may cause allergies when used; There are 3-4 slight side effects reported; Potentially negative interactions when used with other drugs
2UnrecommendCausing severe adverse effects; Negative side effect reports; Can not be used with other medications;
1HarmfulCannot be used

Supporting Clinical Research

While product testing claims are often highly accurate, they are by no means absolute. So in order to help strengthen the confidence of our customers when using our products, we have put in place certain criteria to check the accuracy of product claims.

There are 2 main types of research:

– Randomized controlled trial (RCT)

– Observational Studies

Randomized controlled trial (RCT): RCT is a type of scientific experiment that is used to control factors that are not directly under experimental control. Clinical trials that compare the effects of drugs, surgical techniques, medical devices, diagnostic procedures, or other medical treatments are examples of RCTs.

An RCT allows statistical control over these influences by randomly assigning participants to one of two treatments. An RCT may achieve sufficient control over these confounding factors to provide a useful comparison of the treatments studied if it is well-designed, properly practiced, and enrolls a sufficient number of participants.

Observational Studies: In contrast to the above RCT method applied to random subjects which can be difficult for analysis and inference, these studies have clearly specified target groups in order to accurately analyze the effects of products on specific target groups.

Combining the two studies above means that there are very few real-life cases missed in the study, and the claims will be more accurate.

Supporting clinical research is a component of medical and health research intended to produce knowledge valuable for promoting health and prevention. 

5Strong Support ResearchIncluding features from (4)The studies supporting the claims and ingredients are strong and up to date through several periods; Conduct 1-2 randomized controlled trials (RCT) and Observational Studies for human health. Research is published on reputable portals (Pubmed, NIH, etc.)
4Well ResearchIncluding features from (3)Several studies from health organizations for claims; Only conduct tests in-house; Conduct only Observational Studies on human health related to ingredients in the product
3Sufficient ResearchFew types of research from individuals have at least 1 human health study or animal/lab testing.
2Little Support ResearchInsufficient evidence to support the claims; Studies used are controversial and invalid; Don’t have animal testing.
1False/No Support ResearchFalse claims; False to no backup evidence


Price has always been one of the essential factors influencing consumers’ purchasing decisions. We always want to direct users to products that have a balance between quality and value.

MIDSS editors and health professionals will combine the factors above and compare them to the prices of alternative products on the market, as well as reviews from users who have purchased the product in order to bring the most objective view of the value of that product to consumers.

5Most WorthWorth the price with good quality; Worthy of repurchase; Best price/performance ratio.
4Reasonable priceHigh price with good quality; Can consider repurchasing; There are lots of positive reviews from customers. 
3ConsiderableConsider buying but high price; Mixed reviews from customers; 
2Not worth buyingThe price does not live up to the quality; There are better alternatives; Bad reviews from consumers.
1Don’t buy / UnavailableNot worth your money; No price available

Health Service 

Our methodology for evaluating online therapy providers is thorough and data-driven. We were able to directly compare services offered by gathering qualitative and quantitative data about each company and its users’ experiences.

We evaluated each company based on its user-friendly, sign-up process, subscription offerings, client privacy protections, and ease of changing therapists. Then we looked at therapist qualifications, the different types of therapy available, the quality of care, client-therapist communication options, session length, and the therapist assignment process. Finally, we considered cost, value for money, insurance, overall user satisfaction, and the likelihood that clients would recommend them.

User Friendly 

We base our assessments on our real-life experiences and through user satisfaction surveys on issues such as: Is the registration process really easy and fast? What are the ways to communicate with customer support? And what is the speed of getting a response? The process of changing between service packages is complicated.

5Extremely user-friendlyThe website is very user-friendly even for newbies. The operations of registering and using the services are full of specific instructions. In addition, the website must have support features for people with disabilities.
4Easy to useThe website is very easy to use even for users. The registration process is quick.
3Not difficult to useThe process of using the service is a bit complicated, but the support helps quickly
2Difficult to useThe process of registering and using the service is complicated, and the supporter responds slowly.
1Impossible to useThe process of registering and using the service is too complicated, can’t get help from the supporter


  • Brand Transparency: whether companies have transparency in their business licenses, or are owned by reputable businesses or not. Are there any lawsuits or controversies during the operation?
  • Core value: We will compare the quality of the service with the respective platforms. As to who the service is performed by, is it suitable for online, licensed companies as well as qualified and licensed or research-proven? What makes it stand out from other services?
  • Personalize: Whether the services are personalized to specific users.
  • Add-on: Are the attached services really of good quality, are the prices reasonable, are there signs of fraud to increase user costs?
5ExcellentServices are personalized to each user. Services are performed by reputable professionals with qualifications, services are licensed transparently. Service quality is rated good by over 90% of surveyors. Low prices and useful and low-cost ancillary services.
4GoodThe service is secure, has a business license, and is certified by a 3rd party. Most of the service reviews are good. There is not a single bad review about the service.
3FairThe service is guaranteed to be good for the majority of users, but there is still some bad feedback. Price and quality are average. Licensing is not transparent.
2PoorThere is very little research or scientific evidence, the service is performed by people who have not had scientific research. There are many negative feedbacks
1BadThe service is rated badly by the majority of users. without any research and operating license. The quality is not good, and does not solve the problem of the majority of users


We will see how much the services will cost. Generally, can benefits cover any of these costs? Will we compare rates to what you would pay for a competitor’s service or for traditional, in-person therapy? Is there a chance to get a discount or discount?

5Must BuyExtremely good price that you’re ready to buy, extremely effective; worth buying again, and there are numerous customer incentives.
4Worth buyingGood price compared to effectiveness, see clear effectiveness; have many positive reports of effectiveness
3Considering to buyCan consider buying but have a normal price; good to use compared to other services at the same price
2Inappropriate to buyExpensive price, bad reviews by customers
1Don’t BuyThe price is too high for the quality. All users have negative reviews about the product.

Support Research

With the goal of providing the service that best suits your choice.

Our research team buys, tests, and compares a wide range of telehealth services in order to write in-depth reviews and guides. Our articles are also thoroughly reviewed for accuracy by one or more members of our Medical Review Board. Are there any third-party certificates?

5Very Well ResearchedGuaranteed by a major medical organization for quality, extensive experience, and licensing in research.
4Good ResearchedService studies are endorsed by third parties. Tests on the service are proven safe for human health.
3Minimal Support ResearchThere is minimal research on the safety of the service to humans. have at least 1 human health study
2Weak Support ResearchMost of the claims and research are uncorroborated by highly reputable units.
1No ResearchThere are no claims or proofs of approved products or services

Customer Services

We will evaluate based on actual user experience interviewed, and we also have a team of experts to specialize in reviewing these services. 

Customer data can be easily collected using customized surveys, and CSAT surveys provide valuable qualitative insight into customer behavior and motivations. These rating scale tools are necessary and will always play an important role in understanding the feelings of customers. However, with the availability of new data tools, traditional survey questions are being supplemented in novel ways to collect a more comprehensive customer voice (VOC).

5Very SatisfiedAll surveyed customers agree they had a great service experience and they are willing to use the service again and recommend it to others.
4SatisfiedMost of the reviews are satisfied with the service. Problems encountered in the process of using the service are well resolved.
3NeutralThe majority of surveys show that they had a good service experience. Besides that, a small number of customers have had a bad experience.
2UnsatisfiedThere are quite a few pieces of feedback showing that they are not satisfied with the service experience. And said they won’t want to use the service again
1Very UnsatisfiedMost of the surveys show that they have had bad experiences when using the service.

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