The Nurse Practitioner Satisfaction Survey (NPSS)

By

Author of Tool: 

Agosta, L. J.

Key references: 

Agosta, L. J. (2009). Psychometric evaluation of the Nurse Practitioner Satisfaction Survey (NPSS). J Nurs Meas, 17(2), 114-33.

Primary use / Purpose: 

The Nurse Practitioner Satisfaction Survey (NPSS) is a 28-item inventory rated on a 5 point Likert type scale. Its purpose is to measure nurse practitioner satisfaction, but more importantly, the main factors contributing to this level of satisfaction.

Background: 

Patient satisfaction has proved to be a difficult construct to define and measure. Past research in this area has shown variability due to different measurement methods and no particular method has emerged as the most effective. For this reason the Nurse Practitioner Satisfaction Survey (NPSS) was developed and evaluated. Using this instrument Agosta (2009) was able to identify three main components of nurse practitioner care which predicted overall levels of satisfaction.

Psychometrics: 

The psychometric properties of the Nurse Practitioner Satisfaction Survey (NPSS) are discussed in Agosta, L. J. (2009).

Keywords: 

Files: 

PDF iconThe Nurse Practitioner Satisfaction Survey (NPSS)

Digital Object Identifier (DOI): 

https://dx.doi.org/10.13072/midss.357

ABOUT THE AUTHOR

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